Guides›Individual User›User›Security

Security User

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Keep your account safe: open the profile menu and choose Security.
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Security
MFA / Change password
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Multi-Factor Authentication
Change Password
Multi-factor authentication (MFA), also known as two-factor authentication (2FA), is a security process that requires multiple forms of identification before you can access your account.
DrillBit's OTP-based MFA applies only to username and password login. It does not apply when signing in via Google or Microsoft SSO.
Multi factor authentication
Off
* Check your email address for the verification code
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Multi-Factor Authentication
Change Password
Multi-factor authentication (MFA), also known as two-factor authentication (2FA), is a security process that requires multiple forms of identification before you can access your account.
DrillBit's OTP-based MFA applies only to username and password login. It does not apply when signing in via Google or Microsoft SSO.
Multi factor authentication
On
* Check your email address for the verification code
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154 Pages Left
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Alex Carteruser
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Multi-Factor Authentication
Change Password
Multi-factor authentication (MFA), also known as two-factor authentication (2FA), is a security process that requires multiple forms of identification before you can access your account.
DrillBit's OTP-based MFA applies only to username and password login. It does not apply when signing in via Google or Microsoft SSO.
Multi factor authentication
On
* Check your email address for the verification code
🔒
Are you sure you want to deactivate Multi-Factor Authentication?
No
Yes
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Multi-Factor Authentication
Change Password
Enter old passwordRequired
••••••••ⓘ
Enter new passwordRequired
••••••••••ⓘ
Enter confirm passwordRequired
••••••••••
Submit
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Protect your account

A quick guided walkthrough - opening Security, turning MFA on and off, and changing your password. Click play to watch it like a short video.

The Security section provides essential tools to help you safeguard your account. It includes two key features: Multi-Factor Authentication (MFA) and Change Password. Access these options by clicking the profile icon in the top-right corner and selecting "Security" from the dropdown menu.

Multi-Factor Authentication (MFA)

Multi-Factor Authentication (MFA) adds an extra layer of protection to your account. Once enabled, you'll be required to enter a One-Time Password (OTP) sent to your email after logging in with your password.

To enable MFA:

Disabling MFA: Switch off the toggle in the Security section. A confirmation pop-up will appear saying: "Are you sure you want to deactivate Multi-Factor Authentication?". Select Yes to confirm and deactivate MFA.

Important tips for MFA: Make sure your registered email address is up to date to avoid issues receiving OTPs. After 3 consecutive incorrect OTP attempts, you'll need to log in again and request a new OTP.

Change password

To update your password, switch to the 'Change Password' tab. You'll be taken to a form with the following fields:

After filling in all three fields, click Submit to update your password. You'll see a confirmation message once the change is successful. From now on, you'll use your new password to log in.

Tips for a strong password:
  • Use at least 8 characters
  • Include uppercase & lowercase letters
  • Add numbers and special characters (like @, #, $, etc.)
Forgot your current password? If you don't remember your existing password, head over to the "Forgot Password" option on the login page instead.
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